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The field of web analytics is filled with free options, self hosted options, open-source products, expensive options, and affordable paid solutions. If you are looking for an affordable, feature-rich, and easy to use web analytics package you may want to check out Clicky.
Clicky is real time as well, which is a feature even some of the more popular services do not have. You can find a comparison between Clicky and their competitors right on their home page. Currently you can go back 6 months in the interface so you'll want to make copies of your data every few months or so.
Recently we interviewed Sean and Noah over at GetClicky.Com. Clicky is pretty popular with the members here and it's a great alternative to Google Analytics.
Sean and Noah were kind enough to answer some questions about their business model, future plans, and the rich feature set within their product.
1. Is selling the company in your future plans? If so, how would data be protected in such a case. As an example Tracking202 sold out to Bloosky and that concerned many affiliates. Do you plan on selling a version of the software which can be hosted locally on the users own server to get around worries associated with you possibly selling the service someday?
Selling the company is never out of the question; however, it would be inane and arrogant to plan solely for such an exit. We enjoy building Clicky and interacting with the Clicky community, and new owners usually have new agendas. Therefore, we prefer to keep Clicky rather than sell it. But if we did sell it, we would only do so under the condition that nothing changes for existing users. We do not have any plans to offer a self hosted option.
2. Do your sell the data at all? How secure is the data? Some of our members pointed out that Clicky doesn't have an about us page and Roxr's site is thin on the "who you are" details. In dealing with certain search engines, a few folks in the SEO field like to carry around a tinfoil hat or 3. Could you tell us a bit more about your company, infrastructure, etc?
Under no circumstances do we sell our customers' data. Data is stored locally and only accessed by its respective owners. Our privacy policy states this and we abide wholly to this unsigned "contract". We have never had any unauthorized access to customer data. We provide SSL login and encourage customers to use this feature.
Your members are correct; we don't mention the "people" behind Clicky. However, once a user registers for Clicky, he will shortly discover we are at his disposal. We usually respond to emails in the same day; we collaborate with our users through our forums and blog; phone support is offered to our white label clients; and Sean and I are always a tweet away.
Sean -View the Original article
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